Frequently Asked Questions

My package never arrived, what do I do?

For missing parcels, please refer to our refund policy for assistance and resolution options. Packages normally take 5-10 business days to arrive.

I followed the instructions on the bottle and I felt a little less hungry, but it didn't fully kill my appetite, did I do something wrong?

If the supplement does not sufficiently reduce your appetite, use a large blender filled at least halfway with air to prepare your servings for optimal results.

My package arrived but the container was cracked, what do I do?

For damaged parcels, please refer to our refund policy for assistance and resolution options. 

I bought it and consumed all of it but I regret spending the money, can I return the empty container and get my money back?

No, here at FatAway we value all-American honesty and integrity, not gaming the system. As a result, FatAway does not accept refunds based on buyer's remorse. All sales are final unless the product arrives damaged or goes missing in transit.